Shipping policy

At Skin Patels, we are committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below for complete details.

Order Processing Time

  • All orders are processed within 1–3 business days after confirmation
  • Orders are not processed or shipped on weekends or public holidays
  • In case of high order volume, processing times may be slightly delayed

Shipping Time

  • Standard delivery time: 3–7 business days (depending on your location)
  • Remote areas may require additional delivery time
  • Delivery timelines are estimates and may vary due to external factors

Shipping Charges

  • Shipping charges are calculated at checkout based on your location
  • We may offer free shipping promotions from time to time

Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) across selected locations
  • Please ensure you provide a valid phone number for order confirmation
  • Orders may be canceled if confirmation is not successful

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order status in real-time.

Delays & Issues

While we aim to deliver on time, delays may occur due to:

  • Courier service issues
  • Weather conditions
  • Public holidays or unforeseen circumstances

Skin Patels is not responsible for delays caused by third-party shipping companies, but we will assist you in resolving any issues.

Incorrect Address

Please ensure your shipping details are correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost during shipping:

  • Contact us within 48 hours of delivery
  • Provide photos (if applicable) for quick resolution

We will investigate and offer a replacement or solution where possible.

International Shipping

Currently, we may or may not offer international shipping. If available:

  • Delivery times and charges will vary
  • Customers are responsible for customs duties or taxes (if applicable)

Contact Us

If you have any questions regarding shipping, feel free to contact us:

Email: support@skinpatels.com

By placing an order with Skin Patels, you agree to this Shipping Policy.